Privacy Policy

Last updated: January 2025

1. Introduction

Pinha Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pinha.ai.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Data Controller

Pinha Limited
Ioanni Chakket, 44
Merika 3, 2nd floor
6045 Larnaca, Republic of Cyprus
Registration Number: HE412311
VAT ID: CY10412311T
Email: info@pinha.io

3. Information We Collect

3.1 Information You Provide

We may collect information you voluntarily provide when you:

  • Fill out contact forms
  • Subscribe to our newsletter
  • Request information about our services
  • Communicate with us via email

This information may include your name, email address, company name, phone number, and any message content you provide.

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Date and time of access

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

  • Consent: When you have given explicit consent for processing
  • Contract: When processing is necessary for a contract with you
  • Legal Obligation: When we must comply with legal requirements
  • Legitimate Interest: When we have a legitimate business interest that does not override your rights

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us improve your experience.

6.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences or filling in forms.

6.2 Analytics Cookies

We may use analytics cookies to understand how visitors interact with our website. This helps us improve our content and user experience. These cookies collect anonymous, aggregated data.

6.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may not function properly.

7. Third-Party Services

We may use third-party services that collect and process data:

  • Hosting: Our website is hosted on secure servers
  • Analytics: We may use analytics tools to understand website usage
  • Email Services: For newsletter and communication management

These third parties have their own privacy policies and may process data in accordance with their terms.

8. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors (lawyers, accountants) as needed
  • Law enforcement or regulatory authorities when required by law
  • Business partners with your explicit consent

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data, including standard contractual clauses approved by the European Commission.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

11. Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request limitation of processing
  • Portability: Receive your data in a structured format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at info@pinha.io.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

13. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

14. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy policy periodically.

15. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Pinha Limited
Ioanni Chakket, 44
Merika 3, 2nd floor
6045 Larnaca, Republic of Cyprus
Email: info@pinha.io
Website: www.pinha.io

16. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law. The relevant supervisory authority is the Office of the Commissioner for Personal Data Protection in Cyprus.

Office of the Commissioner for Personal Data Protection
1 Iasonos Street
1082 Nicosia, Cyprus
Tel: +357 22 818 456
Website: www.dataprotection.gov.cy